For decades, evaluation, ROI and business impact have been under discussion within L&D. Countless conferences are filled with the what and how of the evaluation of predominantly formal learning (1). However, responses to the question: 'how can we translate the value of (formal) learning to business impact' often remain anxiously silent. That is why it is time to think differently about the value that L&D delivers - beyond the boundaries of formal learning. This post was first published on eLearning Industry.
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