Saturday, June 30, 2018
New top story on Hacker News: I'm Scott Aaronson, quantum computing/computational complexity researcher. AMA
I'm Scott Aaronson, quantum computing/computational complexity researcher. AMA
545 by ScottAaronson | 281 comments on Hacker News.
Hey HN, We recently recorded a podcast (https://ift.tt/2Mwp3Hz) where I discussed my research, AI, and advice for nerds in general or people who want careers in science. We covered many but not all of the questions submitted over the internet so AMA!
545 by ScottAaronson | 281 comments on Hacker News.
Hey HN, We recently recorded a podcast (https://ift.tt/2Mwp3Hz) where I discussed my research, AI, and advice for nerds in general or people who want careers in science. We covered many but not all of the questions submitted over the internet so AMA!
New top story on Hacker News: Eight low-tech ways to keep cool in a heatwave (2013)
Eight low-tech ways to keep cool in a heatwave (2013)
101 by vanilla-almond | 126 comments on Hacker News.
101 by vanilla-almond | 126 comments on Hacker News.
New top story on Hacker News: Ask HN: What's the best way to handle internal tech support?
Ask HN: What's the best way to handle internal tech support?
3 by underyx | 3 comments on Hacker News.
My company has around 1000 CS reps and 200 engineers. The CS reps very often need to ask the engineers questions, report bugs heard about from customers, etc. Us engineers also get bug reports about the internal tools we've developed for CS. Currently, all this is handled via a simple Slack channel. This is actually great, since there's no bureaucratic cost to getting in touch, unlike with a proper ticketing system, and having actual public conversations is the fastest way to resolve issues. But of course, we started seeing inefficiencies in other aspects. The same questions keep being asked over and over again. There's an FAQ linked in the channel topic and it's automatically posted in the channel every 12 hours, but it's still not enough, we still get tons of questions that could be self-solved without engineers' intervention. So, that made me curious, how are other companies handling this? Could we somehow maybe auto-respond to Slack messages with the correct answer with some bot, or just come up with something that actually makes people check the FAQs before posting? Or is there some way better solution to replace all this?
3 by underyx | 3 comments on Hacker News.
My company has around 1000 CS reps and 200 engineers. The CS reps very often need to ask the engineers questions, report bugs heard about from customers, etc. Us engineers also get bug reports about the internal tools we've developed for CS. Currently, all this is handled via a simple Slack channel. This is actually great, since there's no bureaucratic cost to getting in touch, unlike with a proper ticketing system, and having actual public conversations is the fastest way to resolve issues. But of course, we started seeing inefficiencies in other aspects. The same questions keep being asked over and over again. There's an FAQ linked in the channel topic and it's automatically posted in the channel every 12 hours, but it's still not enough, we still get tons of questions that could be self-solved without engineers' intervention. So, that made me curious, how are other companies handling this? Could we somehow maybe auto-respond to Slack messages with the correct answer with some bot, or just come up with something that actually makes people check the FAQs before posting? Or is there some way better solution to replace all this?
More Americans Evacuated From China Over Mysterious Ailments
By STEVEN LEE MYERS from NYT World https://ift.tt/2tOJjN5
Miguel Andujar Gives Yankees a Boost Against the Red Sox. And in the Trade Market?
By BILLY WITZ from NYT Sports https://ift.tt/2NbGwGz
Mets Lose to a Marlins Pitcher Making His First Start
By THE ASSOCIATED PRESS from NYT Sports https://ift.tt/2tFLAuJ
Luxury’s Chess Masters Prepare for a New Game
By ELIZABETH PATON and VANESSA FRIEDMAN from NYT Business Day https://ift.tt/2Nd4cuj
Love and Pride in Alabama: A Photo Album
By REBECCA LIEBERMAN and ANNIE FLANAGAN from NYT U.S. https://ift.tt/2lLf0Di
A Place by a Lake or in the Woods: the Canada Letter
By IAN AUSTEN from NYT World https://ift.tt/2KA38Ss
3 Black U.S. Senators Introduce Bill to Make Lynching a Federal Hate Crime
By SANDRA E. GARCIA from NYT U.S. https://ift.tt/2yY1Jka
Prankster Calls the President, and the White House Puts Him Right Through
By JULIE HIRSCHFELD DAVIS from NYT U.S. https://ift.tt/2tPGSda
Quotation of the Day: A Black Soldier Achieves a Dream That the Army Denied, Until Now
By Unknown Author from NYT Today’s Paper https://ift.tt/2KmjWNF
Red Sox Fine-Tune Their Roster for a Visit With the Yankees
By TYLER KEPNER from NYT Sports https://ift.tt/2KC3isu
Next Task for Vegas Golden Knights: Attract Free Agents
By MATT RYBALTOWSKI from NYT Sports https://ift.tt/2Nanikx
Images of June
Images taken by Reuters photographers around the world in June 2018, including Trump's 'zero tolerance' immigration policy, the World Cup in Russia, the eruption of Fuego volcano in Guatemala and Pride celebrations. Produced by David Lucas.
from Reuters Video: World News https://ift.tt/2Nc7Pk0
from Reuters Video: World News https://ift.tt/2Nc7Pk0
Saudi women get new license for leisure wear
Social change is giving Saudi women greater freedom to exercise in public, and women are starting to shop around for sportier alternatives to the traditional, restrictive abayas.
from Reuters Video: World News https://ift.tt/2lGK7Qd
from Reuters Video: World News https://ift.tt/2lGK7Qd
Syria refugees return home from Lebanon
Nearly 400 refugees have started leaving the Lebanese border town of Arsal to cross into Syria, a rare case of a return which Lebanon's government wants to encourage.
from Reuters Video: World News https://ift.tt/2lLaAfE
from Reuters Video: World News https://ift.tt/2lLaAfE
Senate kicks off battle over Trump's court pick
Supreme Court Justice Anthony Kennedy's retirement sets the stage for a major showdown in the Republican-led U.S. Senate, where centrist senators will play a starring role.
from Reuters Video: World News https://ift.tt/2yQtprb
from Reuters Video: World News https://ift.tt/2yQtprb
Fake news creators up their game in Mexico
Ahead of Mexico’s presidential election on Sunday, Facebook pages criticizing the leftist frontrunner feature posts with thousands of “likes” and no other reactions or comments, suggesting automation.
from Reuters Video: World News https://ift.tt/2tEFUBd
from Reuters Video: World News https://ift.tt/2tEFUBd
Chinese vigilantes combat wild bird poachers
A growing and increasingly proactive network of vigilantes in China monitor the countryside and animal markets to combat wildlife poaching, which is endangering the existence of some species.
from Reuters Video: World News https://ift.tt/2MvfOHE
from Reuters Video: World News https://ift.tt/2MvfOHE
Volcano shuts airport in Indonesia's Bali
Ash from a volcanic eruption forces the closure of the international airport on the Indonesian resort island of Bali, as Mount Agung volcano becomes active again after a lull since late last year.
from Reuters Video: World News https://ift.tt/2Kh9oz7
from Reuters Video: World News https://ift.tt/2Kh9oz7
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Florida School Restricts Access to Amanda Gorman’s Inauguration Poem
By BY AMANDA HOLPUCH from NYT U.S. https://ift.tt/fIlhCeE
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By EMILY COCHRANE and ALAN BLINDER from NYT U.S. https://ift.tt/2RdeOe0
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Robinhood Is Set to Raise at Least $200 Million in New Funding 139 by jason_zig | 150 comments on Hacker News.